6 Ways To Make Your First Impression a Memorable Impression
Turning a first impression into a memorable one requires extra thought and effort.
Our brains are wired to recall the first time we came into contact with someone. If those initial few moments were 'memorable' then that person will be engrained into our minds and available for recall. On the flip side, if the interaction was not memorable in some way, it will be like it didn’t happen at all.
As a business leader, you already know the basics of leaving a polished first impression, like dressing well, making eye contact, and having a firm handshake. If you really want to be memorable (for the right reasons), you need to think about what you say and how you say it. The secret to not being forgotten is to be known for some special or unique characteristic that no one else can replicate.
Here are 6 ways you can stand out among your competition and make your your first impression an unforgettable one.
Always Ask Questions First
Before you can sell anything to anyone, you need to create a positive and trusting rapport. The best way to do this is to begin by asking questions. Learn as much as you can about what your client’s problems and concerns are. Don't try to use a one-size-fits-all approach. Customizing builds memorable relationships.
Share a Story
For centuries now, storytelling remains the most basic tool for connecting us to one another. People attend, remember and are transformed by stories. Offer true-life examples of how your product or service helped others, like case studies or testimonials. Even in the world of business, stories have a unique power to move people’s hearts, minds, feet and wallets in the storyteller’s intended direction.
Your credibility is based on your ability to be honest in all situations. Always tell the truth, even if it costs you the sale. Your client will appreciate your candor and remember your honesty. As a result, he or she will be more likely to recommend you to another potential client or use your services in the future.
Mix Personal with Business
A good first impression should be both personal and “business.” If you connect only at a personal level, you risk seeming unprofessional or irrelevant to whatever business context you may find yourself in. But if you connect only at a business level, you’ll be relevant, but you won’t be nearly as memorable.
Dare To Be Different
Do something out of the ordinary that your client or customer would never expect. For example, instead of sending a text or an email, send a handwritten thank-you note, a gesture that is becoming more and more rare. Or stand out from the crowd by dressing differently than everyone else. Wear a fashionable pair of shoes, socks, scarf or an amazing tie, anything that adds a bit of refinement, elegance and a splash of style to what might otherwise be a nondescript outfit.
Always Go Above and Beyond
In today’s competitive business environment just about anyone can match or beat prices and everyone promises great service. So, one of the best ways you can be remembered is to perform at levels that consistently go above and beyond normal expectations. Try to look for ways to constantly improve your customers’ experience and be ready to interact in the highest professional manner.
In summary, it’s the small touches that will set you apart and make you remembered for that next big sale or exciting new opportunity. If you need help to find ways to make a memorable first impression, contact Jennifergrantinternational.com