If I Were Air Canada

Prior to starting my business Jennifer Grant International, I worked for Jazz Aviation as an Area Manager for Interior British Columbia for 27 years.  My job was very challenging, fast-paced, exciting and rewarding, and my employees were the reason I stayed for so many years.  

The New Synergy Between Airports, Airlines and Ground Handlers

Synergy is the concept that the value and performance of two companies combined will be greater than the sum of the separate individual parts. In order for there to be synergy between Airports, Airlines and Ground Handlers, there has to be contracts in place. In order for there to be contracts in place, the Request for Proposal (RFP) process has to take place.

Self Repurposing: Recycle, Redirect, Rebrand and Reinvent Yourself

I have been thinking for several weeks now about the many states of transition that people go through in their lifetime. The more I thought about this the more it caused me to reflect on my own life transitions. I believe I have managed to recycle, redirect, rebrand and reinvent myself several times over.

What Does it Take to be the World’s Best Airlines?

As a long-time airline industry professional and now as a consultant to airlines worldwide, I have always been fascinated by how an airline gets to be rated the BEST and more importantly how they keep that ranking year over year. 

Why the Airline Industry is so Unique

Airlines around the world today are serving a much more informed, sophisticated, tech-savvy and demanding customer. Airline service today needs to be delivered by working smarter and faster and this cannot be achieved without keeping pace with new technology. 

Our Image and Self Esteem

Millions of people look in the mirror each day and see a reflection of someone they don’t like very much. They overlook any positive attributes they have and only see their faults, flaws and failures. They feel shame, embarrassment and maybe even anger toward themselves. But why?

What Does It Take to Change Your Image?

The image we project to others is critical in achieving our personal and professional goals and successes. But many, if not most of us, go through our entire personal and professional lives with image problems that could be improved by simply changing our approach to something.

No Response is the New 'No'

Making a conscious choice to 'not' answer someone's email is essentially saying "No". If that's not your intention, then reply to the email!

Life After an Airline Career (V)

Welcome Back! I have made the arbitrary decision that Article V shall be the final episode in my weekly series on life after the airlines.

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