Business Etiquette Skills Can Lead To Better Relationships, Increased Success And Profitability.

Whenever two people come together and their behaviour affects one another, you have etiquette. Etiquette is not some rigid conde of manners it is simply how person's lives touch one another. There is enormous benefit to leaders and organizations who are well versed in business and social etiquette. In the workplace, especially, business etiquette includes working professionally, maintaining proper manners and engaging with co-workers in a spirit of cooperation and mutual respect.


Etiquette is a set of unwritten guidelines that apply to professional and social situations, workplaces and relationships. In the business world, good business etiquette means that you act professionally and exercise proper manners when engaging with others in your profession. Good business etiquette is a valuable skill-set that will give you the competitive edge, and enhance your success in all of your personal and professional pursuits.

Effects of Good Etiquette

Good business etiquette is the recipe for advancing your career. In the business world, people with good etiquette are rewarded for their professional and polite skills. Those who exemplify good business etiquette are proving that they respect their position, job, coworkers and take their performance seriously. As such, these individuals win promotions and get ahead in their careers. 

Online Communications

Netiquette is online etiquette that takes place over virtual mediums, such as email. Virtual communication is popular in the business world, so it is critical that leaders and  professional people have the right netiquette to maintain professionalism.

First Impressions

Making a great first impression is crucial to your initial and future success. Your dress and appearance impacts the way you are perceived by others. One of the hallmarks of good etiquette is that it never draws attention to itself.  By being aware of your actions, appearance, behaviour and words, you can directly enhance the quality of all your relationships, personal or professional.   

The Three Principles That Govern All Etiquette

Principles are the guiding concepts on which all manners are based.  Among other things, they tell us why a certain manner is called for, what to do when there is no prescribed manner or a manner that doesn't work and how to resolve relationship situations. The three principles are simple, they are:  Consideration, Respect and Honesty.  Being in command of proper etiquette really means knowing how to use your own common sense in apply one or more of these principles to determine the best course of action in any situations.

Value for investing in Business Etiquette Coaching

Leaders and organizations who invest in business etiquette coaching will automatically increase their success quotient.  Being savvy in business etiquette ensures that you help  your people and company to stay ahead of your competition, vastly improve your customer service, enjoy better morale, and ultimately increase your profits.  

Jennifer Grant International offers Business Etiquette presentations, seminars, workshops, and  one on one coaching for all organizational levels.  You will be making an invaluable investment by ensuring you and your team are portraying the best possible business and social etiquette in all situations.  We would be pleased  to provide a courtesy consultation to determine how we can help you and your organization practice and demonstrate exceptional business etiquette.